One hostel. Five agents.
No loose ends.
Each agent looks after one part of the hostel: brings in guests, keeps watch, lets you know when action is needed and gets the work ready. In the community, it acts on its own to protect guests. And it answers the team's questions in the language of whoever asks.
They make the rounds. You keep the decisions.
A marketing team the hostel doesn't need to hire.
The Marketing agent takes your ideas, spots opportunities in the calendar and in occupancy, and suggests others on its own. It creates artwork in the hostel's style, writes the caption and publishes on Instagram. You refine, accept or decline.
- Your ideas become insights it develops
- Its own suggestions based on open spots, events and holidays
- Artwork and caption with the hostel's identity, colors and voice
- Nothing is published without your approval; the calendar shows what's going live
Scams, insults or exposure disappear before they become a problem.
The Community agent reads the hostel's wall, groups and conversations. When it finds something that breaks the rules, it hides it right away, tells the author why and, if the person keeps at it, blocks their access to the community. Everything is logged for the team to review.
- Hides scams, external payment links, insults and exposure of other guests
- Tells the author why — without revealing who reported it
- Blocks repeat offenders; their stay doesn't change
- Every decision goes to the Moderation queue and can be undone with one click
No arrival without a registration form. No question without an answer.
The Front desk agent keeps track of bookings and arrivals, notices what's missing and writes messages in each guest's language. And it becomes the coworker who knows everything about the hostel: the team asks in its own language and gets the answer right away, based on the map, the bookings and the rules.
- Reminds guests about pre-check-in, prepares confirmations and arrival notices
- Messages to guests in each one's language
- Answers the team in Portuguese, English, Spanish and other languages
- Checks the map, the bookings and the rules before answering
The right bed, ready at the right time.
The Housekeeping agent matches departures with the next arrivals and proposes the order of the day, with who does what already assigned. If a bed stays blocked too long or time gets tight, it warns you before it becomes a problem.
- Cleaning order based on the next arrival
- Suggested tasks for whoever is on shift
- Alerts for beds in maintenance, delays and conflicts on the map
No forgotten bills. No surprise cash crunch.
The Finance agent makes the rounds of payables and receivables, recurring items and refunds, and projects the balance from what's already recorded. In the chat, it records expenses, settles bills and logs cash withdrawals or top-ups: it prepares, you confirm.
- Bills coming due or overdue and late receivables
- Negative projected balance, flagged before it happens
- Unrecorded recurring items and pending refunds
- Expenses, bill payments and cash movements prepared in the chat
The volunteer asks in their own language. And understands the answer.
Hostels run on people from all over the world at the front desk. With the assistant, those who don't speak Portuguese — or even English — work with confidence from day one.
The guest asks. The hostel answers right away.
The same assistant will answer on the property's website: tips, rules, directions, opening hours — in the traveler's language, with the information the hostel has already entered in Dormis.
Coming soon