DormisThere are tools, and there are solutions.
Dormis is a solution for hosting people. It uses or creates the tool each moment calls for and puts a team to work with you, from first interest to goodbye.
Real dashboard interface · illustrative notifications
Dormis in six steps
A template with the hostel's identity, direct booking and payment into the hostel's own account.
Takes your ideas, suggests others, creates the artwork and publishes on Instagram. You refine, accept or decline.
Replies on WhatsApp in each person's language, with real availability and a payment link; the social network arrives in the same Inbox.
Arrivals, departures and beds to prepare, in the order the hostel needs them.
Activities, conversations and an app with push notifications: before, during and after the stay.
Bills coming due, projected balance and refunds; expenses and payments prepared for you to confirm.
Life at the hostel
The bed is part of the choice. So is the day the guest is going to live. Dormis helps the hostel create that day and show it to people who are still deciding.
The booking
On the website or in the chat, people see the same availability and the same price. Front desk replies, sends the link and the booking lands in the hostel's operations.
Shared dorm · 4 peopleNovember 20–22 · R$240The routine goes on
Ana's booking carries on into occupancy, payment and expected arrival. The team follows the same event to welcome the guest and get her bed ready.
Ana's booking becomes part of the hostel's routine. The team keeps track of who's arriving, who's leaving and what needs attention.
Front desk follows the context of the arrival.Ana booked because of the events. Now she can become part of them.
While the hostel runs, they make the rounds.
Takes your ideas, spots opportunities in the calendar and in occupancy, creates artwork in the hostel's style and publishes on Instagram once you approve.
MarketingInsights, artwork and InstagramOn your team · watching 24 hours a day
Pizza nightSaturday, 8 pm · 2 spots for the weekendArtwork and caption in the hostel's style.AcceptRefineDeclineKeeps track of arrivals and bookings, prepares messages and answers the team's questions in the language of whoever asks.
Front deskArrivals, bookings and team questionsOn your team · watching 24 hours a dayKeeps track of beds and rooms, organizes priorities and lets the team know what needs to be ready.
HousekeepingBeds, rooms and tasksOn your team · watching 24 hours a dayProtects the community: hides scams and insults, blocks those who keep at it and notifies the team, who can review the decision.
CommunityModeration and community lifeOn your team · watching 24 hours a dayKeeps track of payables and receivables, warns you before the balance gets tight and prepares expenses and payments for you to confirm.
FinanceBills, balance and cashOn your team · watching 24 hours a dayIllustrative prototype demo. Actions, autonomy and availability depend on the rules and features delivered in the product.
The hostel's social network
Feed, stories, activities with “I'm going”, groups and messages, like on Instagram, but only for people who stay at the hostel. On the website and in the app, with push notifications.
CamilaHas stayed here · Mar 2026
2h
24 likes
CamilaLook at this beautiful place I visited today! 😍 #lagoinhadoleste
LucasSo cool! Can you tell me how to get there?Reply
CamilaTrail from Pântano do Sul, 1.5 hours. On Wednesday there's a group hike with the hostel!Reply
Upcoming activities
MateoHere now
35 min
Tomorrow we're hiking the Lagoinha trail 🥾 We have 2 seats in the car, anyone in?
Lagoinha do Leste trail
Tomorrow · 7:30 am1 seat in the car
4 going✓ You're goingJúliaMe! 🙋♀️ I'm arriving tonight.Reply
Who's around
LucasJúliaTom
MarinaCamilaLucasMateoJúliaTomMessages
Maré Alta front desk
Sure! The front desk is open 24/7 😊 · 3:41 pm
October crew 🌊· group
Tom: I can bring my guitar 🎸 · 6:09 pm
Mateo
See you at 7:30 am at the front desk! · 5:20 pm
Camila
The sunset there is unreal 🌅 · yesterday
MarinaCamilaLucasMateoJúliaTomMessages
Maré Alta front desk
Sure! The front desk is open 24/7 😊 · 3:41 pm
October crew 🌊· group
Tom: I can bring my guitar 🎸 · 6:09 pm
Mateo
See you at 7:30 am at the front desk! · 5:20 pm
Camila
The sunset there is unreal 🌅 · yesterday
Guest service
The social network, WhatsApp and, soon, Instagram arrive in the same front desk Inbox. On WhatsApp, the agent handles conversations alone or shares them with the team, and WhatsApp Business stays on the hostel's phone. On the social network, the team replies, with translation.
I'd like to talk to someone about a group of 12 people.
Hi, Pedro! Marina here, let's set this up together.
Instagram messages · coming soon to the same Inbox
Tom 🇬🇧Is there a towel I can rent?
Sure! Towels are R$ 10 at reception, any time.
Lena 🇩🇪Kann ich mein Gepäck nach dem Check-out lassen?
Ja, natürlich! Bis 18 Uhr im Gepäckraum.
Pedro 🇧🇷I'd like to talk to someone about a group of 12 people.
Hi, Pedro! Marina here, let's set this up together.
The hostel's app
If the hostel wants, it publishes an app on Google Play with its own name, icon and colors. Booking, stay, social network and push notifications: the guest doesn't need to remember to open anything.
Compare
Each one solves one part and keeps its own copy of the guest. None of them knows what the others saw, and you're the one who connects them.
| Function | With separate tools |  With Dormis |
|---|---|---|
| Property and booking management | With separate toolsThe system doesn't talk to guest service or to the social network. | With DormisAvailability map, bookings and guests in a single record that everything else relies on. |
| Hostel website | With separate toolsShows the hostel; the booking happens on another company's system. | With DormisThe website sells directly, with Pix and card going into the hostel's account. |
| Guest service in multiple languages | With separate toolsThe AI replies without seeing the availability map. | With DormisThe agent replies on WhatsApp looking at the availability on the map. |
| Guest social network | With separate toolsDoesn't know who is staying today. | With DormisJust for the hostel, with conversations and groups, and it knows who arrived today. |
| Team communication | With separate toolsStays outside operations, or ends up on each person's personal WhatsApp. | With DormisTeam board by area, right next to operations. |
| Promotion | With separate toolsSchedules the post without considering what's actually happening. | With DormisThe post comes from real occupancy and the spots left over. |
| App with the hostel's name | With separate toolsRequires building your own app, which still has to be connected to everything else. | With DormisThe hostel can publish the app under its own name, connected to all of this. |
Pricing
Choose whether the property will have the app and social network. Everything else is included: management, a website with direct booking, channels and the team of agents. The AI runs on your property's own key.
up to 24 beds
25 to 60 beds
over 60 beds or multiple locations
We'll put together a proposal with you.
Contact usLike the solution, but the monthly fee doesn't fit your budget yet? Contact us and we'll find a solution.
Contact usQuestions
A solution for hosting people: a website with direct booking, property management, a social network, an app and a team of agents, all working from the same context. The tools change; the hostel is one and the same.
No. A single manager can run the whole hostel, with the agents alongside. When the team arrives, you invite people and choose what each one sees and does.
They take care of the routine, like replying on WhatsApp and moderating the social network. Anything that changes the hostel, like publishing a post or recording an expense, goes through your confirmation.
With Pix or card, through the hostel's own Mercado Pago, with a deposit if you want. Someone else can also pay for them with a link.
Yes, through Beds24: bookings from these channels go onto the hostel's map, and availability and prices go from Dormis to them.
If your hostel wants one, yes: an app with its name, icon and colors, published on Google Play under the hostel's own account. The iOS version comes next.
Yes. Dormis was designed with hostels in mind, with per-bed sales and volunteering, but it works just as well for those who rent only rooms or the whole house.
There are good property management systems and good channel managers. A social network for the hostel, an app with its name and a guest service inbox that knows the real occupancy, all in the same system: we haven't found that in any other solution.
It depends on the size of the property and on whether it has the app and social network: from R$198 to R$410 per month, plus a one-time setup fee of R$2,400. No lock-in and no cancellation fee. The amounts are in the Pricing section.
Book a demo by video call and see Dormis in action. Once we have a deal, we do the setup with team training, remotely or on-site, and activate your access.
Book a demo by video call and see Dormis in action: the website, operations and the team of agents.
Book a demoSee Dormis in actionYou start on your own and invite the team whenever you want.Prefer to talk first? WhatsApp +55 15 99746-4695
